17140 - Yealink Conversion Batch 4

Maintenance
August 26, 3:00am

17140 - Yealink Conversion Batch 4

Status: closed
Start: August 25, 11:00pm
End: August 26, 3:00am
Duration: 4 hours
Affected Components:
SMS Network Monitoring (SD-WAN, Managed Network) SIP (G12) SIP General Momentum Infrastructure Webex MS Teams Netsapiens Voice Services Fax Services Call Recording Call Reporting My Services Portal
Update

August 25, 11:00pm

August 25, 11:00pm

Dear Momentum Customer,

We are reaching out to inform you of an upcoming security enhancement that will be applied to your Yealink devices. This required update is part of our ongoing efforts to improve system security and reduce the risk of unauthorized access.

What is changing:

We are implementing an updated device authentication process that introduces an additional layer of validation and enhances how devices securely receive their configuration on Tuesday, August 25th, from 11:00 PM until Wednesday, August 26th, at 3:00 AM EDT.

Why this change is being made:

This enhancement helps reduce the risk of credential exposure, prevent potential fraud, and ensures a more secure and reliable device provisioning process.

What to expect:

- Devices may experience a brief reboot during the update

- Devices should automatically reconnect after the reboot

- No action is required unless you use custom provisioning systems

We appreciate your partnership and continued trust.

Regards,

Momentum 

Resolved

August 26, 3:00am

August 26, 3:00am

This maintenance window has closed. If you are experiencing trouble with your Momentum services, please contact your support team with details.