Dear Momentum Customer,

Please be advised that maintenance will be performed on the Momentum Telecom Teams Analytics Service on Wednesday, July 29th, from 4:00 AM until Wednesday, July 29th, at 4:30 AM EDT.

During this maintenance window the Momentum Analytics Portal will be unavailable for running reports and call statistics may not be collected. There should be no impact to other voice services and/or features during this maintenance.

We apologize in advance for any inconvenience and appreciate your patience while we upgrade our network. Should you experience any issues that occur post maintenance window, please contact your Momentum Support Team.

Regards,
Momentum Support

Dear Momentum Customer,

Please be advised that maintenance will be performed on the Momentum Telecom Teams Analytics Service on Wednesday, July 29th, from 3:00 AM until Wednesday, July 29th, at 4:00 AM EDT.

During this maintenance window the Momentum Analytics Portal will be unavailable for running reports and call statistics may not be collected. There should be no impact to other voice services and/or features during this maintenance.

We apologize in advance for any inconvenience and appreciate your patience while we upgrade our network. Should you experience any issues that occur post maintenance window, please contact your Momentum Support Team.

Regards,
Momentum Support

Dear Momentum Customer,

We are reaching out to inform you of an upcoming security enhancement that will be applied to your Yealink devices. This required update is part of our ongoing efforts to improve system security and reduce the risk of unauthorized access.

What is changing:

We are implementing an updated device authentication process that introduces an additional layer of validation and enhances how devices securely receive their configuration on Monday, July 27th, from 11:00 PM until Tuesday, July 28th, at 3:00 AM EDT

Why this change is being made:

This enhancement helps reduce the risk of credential exposure, prevent potential fraud, and ensures a more secure and reliable device provisioning process.

What to expect:

- Devices may experience a brief reboot during the update

- Devices should automatically reconnect after the reboot

- No action is required unless you use custom provisioning systems

We appreciate your partnership and continued trust.

Regards,

Momentum 

Dear Momentum Customer,

Please be advised that maintenance will be performed on Momentum Telecom’s Hosted Netsapiens network on Friday, July 24th, from 6:00 AM until Friday, July 24th, at 7:00 AM EDT.

We apologize in advance for any inconvenience and appreciate your patience while we upgrade our network. Should you experience any issues that occur post maintenance window, please contact your Momentum Support Team.

Regards,
Momentum Support

Dear Momentum Customer,

Please be advised that on July 24th , Momentum Telecom will be performing automated security updates to ensure it is secure against the latest threats and vulnerabilities.  These updates occur every Wednesday and Friday from 4:00AM until 6:00AM ET.

During these maintenances there is a possibility of extended post dial delay, and devices utilizing TCP may momentarily lose connection and reregister. However, with all maintenance activities, there is the possibility that there could be impact to services while maintenance is being performed, but none is expected, beyond what was advised in this maintenance notification.

We apologize in advance for any inconvenience and appreciate your patience while we upgrade our network. Should you experience any issues with your service after the maintenance window is complete, please contact your Momentum Support Team.

Regards,
Momentum Support

Dear Momentum Customer,

Please be advised that on July 22nd , Momentum Telecom will be performing automated security updates to ensure it is secure against the latest threats and vulnerabilities.  These updates occur every Wednesday and Friday from 4:00AM until 6:00AM ET.

During these maintenances there is a possibility of extended post dial delay, and devices utilizing TCP may momentarily lose connection and reregister. However, with all maintenance activities, there is the possibility that there could be impact to services while maintenance is being performed, but none is expected, beyond what was advised in this maintenance notification.

We apologize in advance for any inconvenience and appreciate your patience while we upgrade our network. Should you experience any issues with your service after the maintenance window is complete, please contact your Momentum Support Team.

Regards,
Momentum Support

Dear Momentum Customer,

Dear Momentum Customer,

Please be advised that maintenance will be performed on the Momentum Telecom Network on Monday, July 20th, from 11:00 PM until Tuesday, July 21st, at 3:00 AM EDT. 

Due to the redundant nature of our network no impact to services is expected. However, with all maintenance activities, there is the possibility that there could be impact to services while maintenance is being performed, but none is expected, beyond what was advised in this maintenance notification.

We apologize in advance for any inconvenience and appreciate your patience while we upgrade our network. Should you experience any issues that occur post maintenance window, please contact your Momentum Support Team

Regards,
Momentum Support

Dear Momentum Customer,

Please be advised that on July 15th, Momentum Telecom will begin performing automated security updates twice a week to our network to ensure it is secure against the latest threats and vulnerabilities.  These updates will occur every Wednesday and Friday from 4:00AM until 6:00AM ET.

During these maintenances there is a possibility of extended post dial delay, and devices utilizing TCP may momentarily lose connection and reregister. However, with all maintenance activities, there is the possibility that there could be impact to services while maintenance is being performed, but none is expected, beyond what was advised in this maintenance notification.

We apologize in advance for any inconvenience and appreciate your patience while we upgrade our network. Should you experience any issues with your service after the maintenance window is complete, please contact your Momentum Support Team.

Regards,
Momentum Support

This maintenance window has closed. If you are experiencing trouble with your Momentum services, please contact your support team with details. 

Dear Momentum Customer,

This maintenance window has closed. If you are experiencing trouble with your Momentum services, please contact your support team with details.