CM 15564 - Akixi Upgrade

Maintenance

April 02, 4:30am

CM 15564 - Akixi Upgrade

Status: closed

Start: April 02, 4:00am

End: April 02, 4:30am

Duration: 30 minutes

Affected Components:

SMS Network Monitoring (SD-WAN, Managed Network) SIP (G12) SIP General Momentum Infrastructure Webex MS Teams Netsapiens Voice Services Fax Services Call Recording Call Reporting My Services Portal

Update

April 02, 4:00am

Dear Momentum Customer,

Please be advised that maintenance will be performed on the Momentum Analytics Service on Thursday, April 2nd, from 4:00 AM until Thursday, April 2nd, at 4:30 AM EST.

During this maintenance window there will be a few minutes where the Momentum Analytics Portal is unavailable for running reports and call statistics are not collected. There should be no impact to voice services and/or features during this maintenance. Please note that this maintenance will not affect call reporting for MS Teams.

We apologize in advance for any inconvenience and appreciate your patience while we upgrade our network. Should you experience any issues that occur post maintenance window, please contact your Momentum Support Team.

Regards,
Momentum Support

Resolved

April 02, 4:30am

This maintenance window has closed. If you are experiencing trouble with your Momentum services, please contact your support team with details.