Investigating: G12 Outbound Call Failures

Incident

September 11, 7:44pm

Investigating: G12 Outbound Call Failures

Status: closed

Start: September 11, 5:01pm

End: September 11, 7:44pm

Duration: 2 hours 43 minutes

Affected Components:

Investigating

September 11, 5:01pm

Dear Momentum Customer,

Please be advised that we are currently investigating an issue causing outbound call failures on our G12 network. Our engineers are engaged and actively working to determine the cause of this issue and to restore service. We appreciate your patience as this issue is resolved. More information will be provided as it becomes available.

Regards,

Momentum Support

Resolved

September 11, 7:44pm

Dear Momentum Customer,

Please be advised that our engineers were able to identify and correct the issue preventing outbound calls on our G12 network. We appreciate your patience as this issue was resolved. If you are still experiencing trouble with your service, please contact your support team with details.

Regards,
Momentum Support